For this learnig log, I focused on two
articles: (1) “A Brief Guide To Interactive Planning And Idealized Design” by Russell
L. Ackoff (2001) and, “Peripheral Vision: Sensing and Acting on Weak Signals
Making Meaning out of Apparent Noise: The Need for a New Managerial Framework”
by Stephan H. Haeckel (2004)
Both are interesting readings about managerial
and planning methods. However, the contrast between them is incredible.
Let me briefly summarize them. The older
article, by Ackoff (2001), talks about three different ways of planning. The first
one, a bottom-up approach, which he calls “Reactive Planning”, is focused upon
problem solving. It identifies a problem and responds to it seeing an issue
through its parts, regardless of the relation between them. The second one he
defines as “Preactive planning”, which focus upon forecasting future scenarios
and plan for this desired future. The third one, which he claims to be the best
one, is the “Interactive planning”, where the focus is to “project the future”
(Ackoff 2001), to project the desired scenario and do what is needed to reach
it. He defines the parts and steps of this Interactive Planning, where “adaptability”
is the key characteristic, as he said “ (in interactive planning) plans are
treated as, at best, still photographs taken from a motion picture”.
However, in the more recent article, by
Haeckel, the author talks about a change needed in the method of doing
business. He states that companies should change from a “make-and-sell”
approach, to a “sense-and-respond” method that, is his opinion, is a way to
have an adaptive company.
The contrast between the articles is that the “sense
and respond” approach described in the second is strongly aligned with the “reactive
planning” attacked by Ackoff in his article.
That brings me again to a continuation of last
week’s thoughts when I asked if a research method could ever be unbiased. Now
the doubt is about the researcher work. There are many people working as
researches, creating new “best solutions” that, as in this case, could be the “updated
copy” of old ones. I believe that for each issue, there is not only one right
answer, but many. However, if 98% of research results stay only amount the
researches, what is the new best way of researching? Are we spending precious
time on thinking, talking while we could be acting?
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